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Old 08-31-2007, 09:00 PM  
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Icon3 (Kirstie) Re:Your Servers are Seriously HOSED right now.

badtupram wrote:


I am not experiencing that today and now tonight. Kristie thanks. You're working on the servers. That's great news.
I am glad to hear that. But do me the courtesy of telling me what exactly has gone wrong. I think we all can handle that.

Want to defuse people's anger? Make them feel...no....let them know that they are the most important customer base
in the world to you.
Absolutely you all are the most important group to me and what myself and many many others here today are working to get the servers up and running for.

Along with the LoN rumor it appears that there is some discussion that the problem was caused by the PvP item in the update notes or some exploit we nerfed. Those also are not true.

The critter that set off this domino effect was a fix to a server crash we had been seeing intermittently. In general we don't announce those but we do see every zone crash that happens and we try to fix them during the hotfixes.

I hope that answers some questions. I really do wish I had an eta to give you but for the remaining down servers we are still working on them as quickly as possible.

- K


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