Hi All,
I know the delay of the update is frustrating, even before the fires we were dealing with a suboptimal situation.
Right now the San Diego office is almost completely shut down as officials have asked us to stay off the roads. A lot of us have had to evacuate our homes and have limited access to the internet and even cell phones have been busy enough that calls don't always get through. We are also shutting down a lot of the development hardware as power conservation concern for the entire area with all the downed power lines.
(Production servers are not being shut down, just wanted to make that clear).
It is true that UK/DE/FR/JP/RU updates are handed off to an internationalization team for deployment to those servers unlike the US updates that I usually schedule. But that team also works at the San Diego campus as we often have to work very closely together and those folks are affected by the same disaster that is happening all through San Diego and other parts of California this week.
I hope that clears up some of the concerns about the continued delays and why we haven't been able to get the patch out to the UK and other international servers this week.
I do appreciate the continued patience and understanding that any lapse in communication this week is not because we don't care about our players but in many cases simply can't reach a computer or are in the process of packing up and moving to new locations.
- K
LINK
(Kirstie) Re:GU 39 one week later
