Osibia@Runnyeye wrote:
Wingrider01 wrote:the simple fact there are massive wildfires around the San Diego County area, highways are closed, 300K people fleeing their homes might have something to do with the delay. Will be surprised if there are not service outages before this mess is over with
wrong and correct...
correct as in we might have to expect service outages due to natural catastrophe which is not soe's fault.
wrong as in if they can post it in french and japanese (which i dont even understand good enough to order a beer) they can also post it in english language.
Hi All,
I understand the frustration from the lack of communication and the delayed release of the Game Update to the EU servers (as well as JP and RU).
Currently the San Diego office is almost entirely shut down and a lot of our staff has had to evacuate including Community Relations and Customer Service. Please understand right now we are being asked to stay off the roads in San Diego, not use cell phones unless it is an emergency and to conserve power if at all possible because of the large number of downed power lines and we are taking that seriously at the San Diego office.
The date for the GU release at this point is going to be entirely dependent on mother nature and when the mandatory evacuations are lifted around San Diego county.
I haven't been able to talk to the international group to find out an exact release date plan right now but it is possible we will have to delay until next week as we are working with a skeleton, volunteer only crew in our operations center.
Once everyone is safe at home and back at work I will make sure that Gnobrin or Grimwell bring the UK players up to speed on what has been happening.
- Kirstie
LINK
(Kirstie) Re:Game Update #39 Feedback
