Please keep in mind that as the team identifies things that look like solutions, they have to actually make those changes and then see if it works. If we make 1,000 changes to the servers that are having problems and it does not automatically work, or even worse adds to the problems, we won't know which one was the actual culprit. Or, if one of the 1,000 changes works, we won't know which one.
I totally understand the frustration of not being able to play exactly when you want to during outages like this, but please don't think that we do not care, aren't working on it, and don't want the servers running 100% of the time. We do.
Unfortunately we have not discovered the final solution to this, but there are hands on deck as we speak, and this has been the high priority issue for the team since it started. That's only words, but it is the truth.
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