What is the Norrathian Express?
The Norrathian Express is EverQuest II's in-game mail system.
How do I send ingame mail?
You can send and receive mail at Norrathian Express mailboxes located in all city zones as well as most outdoor adventure zones. Clicking on a mailbox will open the Mail window, which has three tabs: Inbox, Spam and Send.
How do I know if someone sent me a letter?
If you have unread mail waiting for you, you will see a mail icon in your Spell Effects window. This icon will always appear in the first slot, and mousing over it will inform you that "You have unread mail."
What do I do if I get advertisements or other unnecessary mail sent to me ingame?
If you get ingame advertisements sent to you by another player, you can choose to report it. When you use the "Report" command when you read a letter, Customer Support is then able to review the issue and take action should that mail be a violation of game rules and policies.
Can I get a mailbox for my house?
Members of guilds that are level 15 and higher can purchase their own mailbox through status merchants.
How long will my mail be available to me?
As long as you wish to keep them! In the past, ingame mail had a "shelf-life" of 30 days but that plague of mailbox termites was found and justly exterminated. The age of your letters though, are still shown to the right of each letter.
What can I send through the mail system?
Letters can contain money or an item, shown below the text of the letter. You can accept these parcels by clicking the Receive Gifts button. You can send along one item or any amount of coin with your letter.
How do I send money along with my letter?
To send money, click the "Give Coin" button and enter the amount you wish to send. You can change your mind by clicking Give Coin again and clearing the amount.
How do I send an item along with my letter?
To include an item, drag the item you wish to send from your character's inventory onto the slot in the gifts area. You can change your mind by right-clicking on the item and choosing to remove it, or by dragging and dropping it onto an open section of the screen. Items sent through the Norrathian Express cannot be Lore, No Trade, No Zone, or Temporary.
How do I reply to the letter?
To reply to the sender, simply click the "Reply" button.
Can I send letters to citizens of either city?
You sure can! City alignments used to have a bearing on the mail system but thankfully now, the city militias do not cause issue to the local mail deliverers.
How do I send my entire guild a letter?
Use "guild" as the addressee to send a letter to your entire guild.
How many messages can I have at one time?
Your Inbox is limited to a total of 50 messages. If someone tries to send you a message when your Inbox is full, they will receive a message telling them so.
How much does it cost to send mail using the Norrathian Express?
Plain text letters or those with coin attached cost 10c to send. Letters with gifts attached cost 50c. There is no charge to read mail that has been sent to you.
Can I send mail to friends from other servers or games?
You can send messages to your friends on other servers, or to those who play EverQuest, Star Wars Galaxies and other SOE games!
Sending mail uses the same syntax across games:
- To send mail to someone on another EQII server, enter their name as servername.charname
- To send mail to someone on another EQII server, enter their name as eq.servername.charname
- To send mail to a friend in SWG, enter their name as swg.servername.charname
- To send mail to a friend in Matrix, enter their name as mxo.servername.charname
- To send mail to a friend in Planetside, enter their name as ps.servername.charname
- To send mail to a friend in Vanguard, enter their name as vgd.servername.charname
LINK
(Gnobrin) The Norrathian Express (Otherwise known as In-Game Mail)
