Eq2 $20US a Month

[Kaylee]

Originally Posted by tiatus1701

No I have just a standard account , My guess is the rounting my charge thru Europe thats why it has " SOE Subscription London" On my credit card statement , But you just can't explain that to the morons at SOE , I have posted 4 times trying to get a reasonable response without any success .

Perhaps you should try posting it on the proper forums. The official forums.

[tiatus1701]

Originally Posted by Kaylee

Perhaps you should try posting it on the proper forums. The official forums.

I tried that but posts was deleted & I was told to go thru proper channels , which of course I have been trying for 2 weeks now ..

[Meta]

You need to add bits about how awesome the service is and how you recommend eq2 to everyone and the customer service are just amazing and you want their address so you can send them cookies and teddy bears.

If you don't include all these things, your post will be deleted.

[tiatus1701]

Originally Posted by Meta

You need to add bits about how awesome the service is and how you recommend eq2 to everyone and the customer service are just amazing and you want their address so you can send them cookies and teddy bears.

If you don't include all these things, your post will be deleted.

Ahh! I knew I forgot the Teddy Bears

[emmalyne]

amb explains what soe fucked up on the najena board...

http://www.eq2flames.com/najena/1249...-too-much.html

they been chargin aus accounts a VERY out dated exchange rate,

To change you rate back to USD:
1, Go to: https://account.station.sony.com/
2, On the "Account Info" page, change the currency to US Dollars
3, In the "Subscriptions Info" page, find your EQ2 subscription. Below the "1 month recurring, click the "Change" button.
4, Pick either "Yes" or "No" for Station Access, then step through the rest
5, Once you've updated the subscription, go back to the "Subscriptions Info" page and confirm that it says $14.99 instead of the $22.99 AUD.
6, Done.

[tiatus1701]

this is the latest reply I got

Hello Mark,

I see your all previous charges are through credit card payment method. There are three types of payment method: Credit card, Game card and Global Collect. This time you have paid the EverQuest II Subscription by Global Collect. Please note that SoE received only original price. Pleae note that all extra charges taken by Global Collect. You may need to contact your bank for details. The taxes and countries that enforce them are subject to change please contact your local tax officials for more information.

Global Collect is a 3-rd party payment collection service offered for international customers to pay for all games in their own currency by credit card . Customers in the Netherlands, Germany, Spain and Austria may also use direct debit. Sony Online Entertainment is now able to accept these currencies: Pound Sterling (UK), Japanese Yen, Euro, Swedish Krona, Danish Krona, Norwegian Krone and Australian Dollar by utilizing the Global Collect service.

Refer to the link below for global collect :
GlobalCollect Cash at Outlet Payment Method such as the popular Western Union and konbin


I have no Idea what Global Collect is & at no stage did I ask to go thru them , I went back to the sign up page to see if anywhere it mentioned Global collect & it didn't

[tiatus1701]

Originally Posted by emmalyne

amb explains what soe fucked up on the najena board...

http://www.eq2flames.com/najena/1249...-too-much.html

they been chargin aus accounts a VERY out dated exchange rate,

To change you rate back to USD:
1, Go to: https://account.station.sony.com/
2, On the "Account Info" page, change the currency to US Dollars
3, In the "Subscriptions Info" page, find your EQ2 subscription. Below the "1 month recurring, click the "Change" button.
4, Pick either "Yes" or "No" for Station Access, then step through the rest
5, Once you've updated the subscription, go back to the "Subscriptions Info" page and confirm that it says $14.99 instead of the $22.99 AUD.
6, Done.

by doing this I wont be charged again ? I allways get scared using SOE payments methods ..

[emmalyne]

nope will jus charge u correctly next time ur payment is due

[tiatus1701]

Originally Posted by emmalyne

nope will jus charge u correctly next time ur payment is due

I did what you said & it seems to have worked




Thanks to everyone , you have been more helpful in 5 hours than SOE has been in 2 week ..

[AFK]

Why don't you just say you live in usa... not like they mail you or anything