Avaela

33 minutes and over a quest npc lol. never seen em respond quicker than 24 hours+

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Tupac is Alive~

Kyrsten

even more amazing, is that the GM didnt use a canned response and actually fixed the issue!

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Dirge / Defiler / Guardian

Petgroup

Server First.

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Originally Posted by RadarX
Go play another game and wake up. SOE's Community Team does more than ANY other company.
Flames now has 0 support from anyone. No TTH, no Zam (although I'm not sure how much there was), no SOE, no one.

LFG

Lol, good job CS

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"Bottom line: we're not all being honest with ourselves here." Become, Kraken forums

MadLordOfMilk

Fixed.

Faxon

lol i got the WW1st on that one beat . that and my response was done in 25 minutes

http://img442.imageshack.us/img442/8127/untitleddp6.jpg

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http://www.mmorpg.com/blogs.cfm?ISAP...e%2DWoW&bhcp=1


if you wanna play age of conan give me a shout. trying to get a bunch of ppl from eq2 all on the same server in AoC!

spyderbite

I got a response before I was done camping to my desktop and my email proggy had opened. Granted it was an easy fix.. stuck item in my backpack. But, that was under 2 mins. /shrugs

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RiTuL

They used to respond to my missing shard petitions, or shard stuck in a zone ones..within like 10min

MadLordOfMilk

Hell, they used to respond to ANY petitions within like a 3hr timeframe, now it takes me at LEAST 10 almost every time to get a response it seems

Though OTOH, later on w/the old system they actually did something like have it not update until you logged off and on - did a /camp to the same character and magically my petition got a canned response in the 3 seconds it took me to relog. They never did fix my alt's bags there were botched from broker stacking

Calthine

Since it's awful difficult to get stuck in the world now, and since the spam petitions are automated, they have more time for real issues!

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Calthine

Don't look at me, I don't work here anymore.
EQ2 Allakhazam Community Manager