Server Transfer problems?

Kuian · 10-18-2007, 01:58 PM

Anyone else having some server transfer problems lately? Have some soon to be guildies struggling to transfer, when they go through the steps at the end it says that there's a naming issues -Yet there's no person with the name on the server their transferring to.

They've contacted support through the live chat feature, however the guy they were talking to had no idea what the problem even was (Gotta love SOE chat support!). So they put in a petition and a GM put an "x" then a double "x" at the end of their names and they're still getting the name error when trying to transfer.

Anyone encountering the same issue(s)? If so how did you manage your way around it?

Tak · 10-18-2007, 02:04 PM

Not much help I'm sure, but on my only server transfer I encountered no issues.

Are their names something that may be now blocked by the naming filter? Try creating a character with that name on the server they're moving to (or any server without that char name in use). The filter gets updated from time to time, so some changes to block out certain words (for example, if the name includes innanimate objects like table, chair, etc) *migh* screw with getting the name to take on the new server.

Just a thought but hopefully it'll be resolved soon.

Kuian · 10-18-2007, 02:08 PM

Hey, any thoughts would be helpful.

Thundaarr · 10-18-2007, 02:27 PM

I believe it might be an issue that just cropped up with the recent patch. My guild also had an applicant that tried to transfer just last night and had the same naming issue, so it is not just you.

Illuminator · 10-18-2007, 03:07 PM

I have also had this issue, when trying to transfer a character with 90% armor from Najena to The Bazaar.

Kuian · 10-19-2007, 10:26 AM

Well, just had another guildie try to transfer an alt to another server and he's getting the same name error when in fact, there is no other toon name on the server.

Wonder when this will be back up and running correctly.

Thundaarr · 10-19-2007, 07:09 PM

The guy who is transferring to my server said that SoE basically made him fill out a "manual" petition form. Almost the equivalent of filling out an online CS ticket. The drawback is they informed him it will be 3 days to a week for a server transfer to occur.

brentiger · 10-19-2007, 09:14 PM

Server transfers are definately not working. Kind of messed up they would all of the sudden not work and SOE wouldn't even let us know. They need to hurry up and fix this problem because I am supposed to be raiding on Sunday with a new guild lol and now I might not make it.

Acappella · 10-19-2007, 09:14 PM

My friend and I had this exact problem about 2 months ago transferring from Najena to Mistmoore. We both changed to ____x until we arrived and petitioned for name changes. His was granted and his name appeared as it had on Najena. Mine was rejected because the name I had existed on an account on Mistmoore despite not showing up on eq2players.

kyros · 10-19-2007, 09:40 PM

Quote:

Originally Posted by Acappella

My friend and I had this exact problem about 2 months ago transferring from Najena to Mistmoore. We both changed to ____x until we arrived and petitioned for name changes. His was granted and his name appeared as it had on Najena. Mine was rejected because the name I had existed on an account on Mistmoore despite not showing up on eq2players.

pretty much. you just have to add an x until you get a name that works... then deal with dumbass GMs to get a new one.