Laodaron

Nope, just wasn't with a large nation wide company. I was allowed my certain amounts of hangups, etc, but I was required a 70% save rate. If I didn't get that I didn't get my monthly commission/bonus.

Krontak

oh yeah same here, we were required to average something like 3 minuutes per call and certain percentage or we were dealt with. You must have had really crappy products to support if you had that many irate customers!

Laodaron

I sold Lawn Care against the global leader in lawn care. We were small time, they are worth billions. Plus lawn care is fickle. There are an asston of empty promises, ESPECIALLY by the big corporation. And I usually had about 50-80 calls a month for cancels, and we had nearly 5k customers.

stivan

just call up cs and whimper like youre a crackhead and say heeeyyyy mannn cmonnn i'll suck ya dick for access to vp hehh hhehh

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"The optomist proclaims that we live in the best of all possible worlds; the pessimist fears this is true."
-James Branch Cabell

the_mo

i vote for moving this thread straight down to RaR for obvious reasons when reading the OPs post

Veshra

I have now had the shader error 5 times. I thought it was just me, considering I play on a laptop ... so I never sent a ticket. But, seeing as it's NOT just me, it might just be a problem on their end, I'm going to send a ticket.

Not sending a ticket for an obvious bug in game to some players will just make SOE think it's a problem on user end. (Thought it might still be, but hopefully one they can work around.) The more tickets from various people, the more they will consider it being their fault. /crosses fingers

LFG

Hoopdee, if you ever name a post like this again, I'm gonna rename it "Hoopdee's Big Adventure" =p

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"Bottom line: we're not all being honest with ourselves here." Become, Kraken forums

KFizzle

I really stopped reading after i saw Lithins post (because i myself have had naming issues....theres a thread here somewhere about it ;-) ) But i just wanted to say i think maybe something HAS changed with CS.

I was very upset about something the other day, petitioned, then when i didnt get a response like more'n 24 hours later i got really annoyed and i gotta admit i added a comment to my petition (non vulgar) that really wasnt the best thing i should have said (basically questioned their amount of support and 'threatened' to find a new game should it not be addressed), but i will say they apparently answered my petition over night and I am VERY pleased with the answer (although i gotta log in game and see if it works, i couldnt fly on the sokalars anymore for some reason is the long and short of it, and refused to continue playing if i had to just run around from zone to zone).

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Dredd

I've submitted five petitions for online help. To this day none of them ever been addressed by SoE. Compared to other games I've played, that's a pretty piss poor record in my book.

Kampfer

Hell with an attitude like yours no fucking wonder you don't get support. I sure as fuck wouldn't want to deal with you.