shayd1012

"For the greater good" definitely does not justify ruining the play experience for paying, innocent customers, nor does it excuse anything. When I petitioned to get my plat back, I recieved a reply that basically said, "You don't have power, and we can do anything we want. Deal with it." They talked down to me in a very disrespectful manner (whatever happened to "the customer is always right"?) and refused to give me my plat back.

I think I got lucky, because I had several items they didn't take that were worth a lot of money, so I bounced back quickly, got a replacement set of armor and just started to farm. I'm nowhere near as rich as I was before, but at least I got through it... I've got almost everything I had before, but SOE will never be the same to me.

There are certain things a Guide like myself has to follow, and of course professionalism is one of them... but I don't know if we guides and the actual customer service reps have the same definition of professionalism.

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Two mains... and too many alts to count.

whitedawn

Yes you did get lucky. You could have very well lost your entire account that you had been playing on for 4 years because of supposed "plat sales/buying" Then have them tell you theres nothing they can ever do to un-ban your account. (the entire station exchange account no-less, so i lost my 50 Rakkur shaman on VG as well) Perma banning loyal players because of suspicions. Thnx soe

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Efaicia 80 Templar
Amilique 80 Troub
Whitedawn 70 Monk
Chaeylin 57 Fury
-BANNED-

Panthera

Again, SOE is responding to the pitch-fork and torch crowd that demands nuclear solutions to what they deem is the most important issue in the game.



This is a myth and always has been.

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Flaming Homo

I canceled because I figure, with the way they run their returning customer promotions, when the next expansion pack is released they'll be paying me to play.

Yurtin

I cancelled because I was sick of sitting around in East Freeport wondering WTF I was going to do...

...but it worked out because I got an email saying I could play for free. Free is my favorite price to pay for anything and also my favorite brand of beer.

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MonkeyBob

So... now you sit around in FP wondering WTF to do... but its free.

Yeah, I see how thats better...

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leonpozo

I will add more accounts.

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It's Dec 21 2012 , when Mayans say:" it's the time for a new beginning~~~~"

khrunk

Tired of giving money to people who don't give a fuck about their customers. 2 accounts closed.

Pink Poodle

Funcom's even worse, tbh.

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Rave Ghost says: "OMFG Encyclopedia Dramatica article updated!
Click here! Some NSFW content present."

Heidi

n00b question: how do you get to play for free?