I received this email from a user here, and after getting his permission to repost it confidentially, I'm doing that:
Quote:
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thankyou well i guess I really gota thank you for having this site. My problem with transfering servers took 3 days but not more than 5 minutes after i posted my problem on this site did something happen. Got a email from a supervisor of tech and a direct line to contact him. This site rocks and even SOE is constantly using it. Thankyou so much
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I think it's pretty cool that someone from SoE reached out to an individual user of this site and fixed a game breaking problem for him.
My appreciation,
I thought this was pretty cool - thank you SoE
