Quote:
Originally Posted by Azleya
Ok some of you assholes are apparently mis-reading my post. The question is not, "Why don't mechanics devs listen to every two-bit whiny cunt with a forum account?" or "Why aren't mechanics devs able to satisfy every retard on the forums?" Rather, it's, "Why do mechanics devs do such blatantly stupid shit so frequently and leave some shit so obviously fucked up for so long?"
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Sorry, asshole, you must have skipped my second paragraph. I'll repost it for you...
Quote:
Originally Posted by Vainamoinen
In other words, if the business model and heirarchy allows me to interact with the community the way SoE allows it, you're going to run into this no matter who you put in the position because dealing with a customer base in this way is horribly inefficient and completely confrontational.
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If that still leaves you wondering, I'll try to clear it up. Any support system that allows that much feedback to filter directly to game developers, with or without a well-tuned business model, is setting itself up for failure.
It is the fact that every stupid fucking idea can be posted and dumped onto SoE's plate to evaluate whether or not it a fix is possible, if the fix is warranted, the need to evaluate further feedback from the community, etc.... would cripple any development team, game mechanics or otherwise.