EQ2 has always had the same overlying problem that has plagued its growth since the beginning, the lack of a competent project manager or person at the top of the food chain. The game has always had glaring problems that have been pretty obvious to the general playerbase and each guy they hire as senior producer seems to fuck things up more and more.
I made
this post over a year ago describing how fucked up the game was at that particular point in time and what's sad is the game is worse off now than it was then.