Flight

1. Lucky has been running guilds on Test for 3 years.

2. He has a senior exec RL buddy, who hooks him up with an alt with GM powers.

3. For this whole time on test, Lucky has been one shotting mobs like Mayong, then twinking out himself and his guild.

4. Lucky recently had his friend move over all the guild members Lucky wanted to Unrest, a live server. It was Lucky choice who went - he gave a list of the players he wanted over, without consulting the guild members.

5. Devs spent days moving them across, deleting most of their fabled and mythical loot. They kept some phat lewtzor (eg an Assassin with healer shoulders off Mayong) and masses of Fabled loot which could be vendored. Their guild was given level 60 artificially as part of this process.

6. LFG calls shenanigans.

7. Shit hits the fan.

8. In his first day on the job as Senior Producer, Bruce alienates most of the EQ2 player base and causes half of test to cancel their accounts with an explanation so dumbfounding in its hypocrisy that it defies explanation.

9. You asked whats up.

10. SoE go on to hope their explanation will suffice and keep their heads up their ass. While up their they bump into Bush muttering about WMD in Iraq. They fail to realise they have destroyed over two years worth of bridge building by Scott, overnight.




ps. have to say I thought better of Bruce than is evidenced in his response. I strongly suspect he is being forced by his superiors to bite his tongue and toe the corporate line.

Snark

What did bruce say?

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tomthumb

As someone mentioned before, the thought of retard-Lucky being friends with anyone VERY SENIOR at SOE is quite mind boggling.

tomthumb

He could issue a non-apology but where the hell the "fuck you" to the customers came from? It just seems as such an inapropriate (and ultimately pointless) powerplay.

Ripzz

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Flight

To be honest, the more time goes on and the more SoE is seen to be covering someones ass, the more I think Lucky is someones family member.

Most especially as Bruce is saying that this was all known about and approved by Senior Management there.

LFG

This is his exact quote that made so many people angry:

When I first read this, it read to me like the response of someone taking fast action to quickly solve a major problem in the most feasible manner possible.

Others, especially players on Test, read this as a highly condescending and insulting "corporate" response.

I was honestly somewhat baffled by the extreme player negativity following the response. This reminded me a lot of past dealings with my ex-wife, who was always angry at me not for what I did, but because of what I thought and my thinking and reasoning behind why I did things.

As far as I can tell, the specific act Bruce implemented, i.e., wiping the toons on Unrest that were copied from Test, was looked at favorably by the great majority of players. It was just the wording he used in his message to communicate this plan that made most or all of the other players on Test feel disenfranchised and saying they are cancelling their accounts.

I next suggested that Bruce, Grimwell, or SOMEONE should issue a another apology that was unqualified and would not be perceived as such an insult to other players.

In my opinion, that followup apology should (a) state that SOE is genuinely sorry for what happened, (b) that this type of favoritism and mistake will never happen again in the future, and (c) that SOE values all of its subscribers on Test equally, and that no guild or type of player is more important to SOE than any other.

That is what I'd do to diffuse this situation if I was on the SOE side. This is a PR disaster. The player anger and frustration in this case involves words, or the inadequacy and inappropriateness of certain words used to attempt to resolve a problem.

So in my opinion, this situation can and should be fixed with better and more appropriate words. A better response (one that is perceived as heartfelt, genuine, and a sincere apology) than what was given won't cost SOE anything or require it to do anything differently in the aftermath of this disaster. It would sooth many hard feelings however, and potentially save many subscriptions on Test.

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Valtyra

I agree but I also think no one will believe it.What was said was said.
About the only thing that will work is if thay just came clean and said
who Luckys pal was and said person was dealt with plus we are deleting ect..ect.
But as posted earlier it looks like it may be higher up and they cant or
Luckys someones family member.

Carpy

I think the only thing Lucky is to any SOE employee is a Cockholster <-----THis opinion brought to you by the # 3

Naar

Agreed, I suggest all attempts at posting apologies or explanations be filtered first by DominoDev