Re: Thermal Shocker
It all depends on the GM you get and how willing they are to help you. Its the same thing with any customer service department.... how many times have you called your cell phone company, cable company, etc... and at times gotten reps who would do anything to help you, follow up on your issue, make sure you're happy, but on the other hand.... most of the times will get reps who just dont give a fuck and just want to get you off the phone. The helpful reps seem to be few and far between, but eventually, you should find one... its just about patience..... and.... is the item worth continually trying over and over to get back?
I remember back in the day when Nizara was hard and we were doing it for the first time, tryin to finsih the rift, and didn't really know the best order to kill the mobs in, etc.... Well, I had won the herbs, that you need to burn in order to activate the mob you can only melee. Well, we had been in there awhile, and at the time, the zone was so buggy, that everyone in the group had LDd at some point. The herbs were no zone.... so upon LD, they poofed, and we couldn't activate that named to kill it, so I petitioned. The GM told me that they couldn't give them back to me... stated their reimbursement policy, etc... I argued that I'm not looking for something to be reimbursed.... nothing that I destroyed or anything, not even an item that has any value, just something needed to complete the zone. I had told them I didnt care what they did, if they gave it back to me, if they wanted to respawn the mob and have us kill it again, if they wanted to come in and see that the mob that drops it is dead.... or even if they wanted to just come and activate the named for us.... point was that we just wanted to be able to finish the zone, and at the time, with as long as it took.... we didnt want to waste all our time. It took me about an hour of talking to them, not taking no for an answer, and when they said no, just asking to speak to their supervisor, or someone who could help me.... and eventually, they must have gotten sick of arguing with me, since they finally returned the item. So... it can work.
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