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Thread: Modem help

  1. #1
    Scito te ipsum Slippery's Avatar
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    Default Modem help

    My internet has been out all day, Comcast claims my modem is bad (Motorola sbg6580).

    On my end when i log into my modem things i see, can someone look this shit up on the internet for me and tell me what you find

    Connectivity state, not synchronized
    Time not established, sync timing synchronization failure-failed to acquire QAM/QPSK symbol timing
    Time not established, sync timing synchronization failure-failed to acquire FEC framing
    Network access, denied

  2. #2
    Rabble Rouser CoLDMTL's Avatar
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    Default Re: Modem help

    If its a new modem, tell Comcast so they can authorize it on the network.

  3. #3
    ♥ nom NOMs nom ♥ Gaige's Avatar
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    Default Re: Modem help

    SBG6580 is notoriously bad if you're using the built in router. I'd try a stand alone modem with a stand alone router tbh. I have the SBG6580 and had nothing but problems until I started using it in bridge mode with a stand alone router.

    https://gist.github.com/entangledstate/1130675

  4. #4
    Scito te ipsum Slippery's Avatar
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    Do you think my modem is bad or did Comcast just turn me off? The router is still working fine

  5. #5
    ♥ nom NOMs nom ♥ Gaige's Avatar
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    Default Re: Modem help

    Would Comcast have a reason to turn you off? It it doesn't work on your main computer in bridge mode I'd assume the modem is bad.

  6. #6
    Scito te ipsum Slippery's Avatar
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    Default Re: Modem help

    I dunno, I don't really trust Comcast! Last time they turned my Modem off they claimed it was because they didn't have the modem information on file (nevermind that they had to have it in the first place for the modem to be activated!).

    So after yesterday the Tech trying to tell me it was my modem, and trying to sell me a modem and new plan with phone and tv, the whole street had an outage. lol. Fucking Comcast. They never even came to my house today. I'm pretty tempted to call and be like hey fucko's you owe me $30 for not making the appointment

  7. #7
    Sweet, Coins
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    Default Re: Modem help

    No QAM/QPSK timing means no cable signal, for future reference~

  8. #8
    95% Kampfer's Avatar
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    Default Re: Modem help

    Sucks you still live someplace they still require modems, quite oldschool (kidding, sorta)

    this is what you need 1Gbps for $69 https://epbfi.com/gigsupport/

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